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Our Regulator, The Financial Conduct Authority, has recently introduced ‘The Consumer Duty’. This is a new set of Rules introducing a more outcome-focused approach to consumer protection. The objective is to implement higher expectations for the standard of care that firms give their customers. This comes into effect from 31 July this year and will be available to read on our website.

‘Outcomes’ can be improved in a number of ways. For us, our focus as a ‘discount broker’ has always been to minimise costs for investors wanting to make their own decisions. Although we have no control over how an investment will perform, we do know that lower charges equate to better returns.

To ensure you are receiving the best value from us on your ISA investments, we have conducted a review of the charges currently levied on our clients direct ISA holdings through our agency. If applicable, we will shortly be writing to you giving details on how to reduce charges on the existing funds you hold. We’ve found that in many instances (but not all), holding your investments via a platform, like Fidelity FundsNetwork, rather than directly with a fund manager can lead to significant savings and therefore better outcomes for you.

If you would like to discuss this further please feel free to contact us. We will be happy to see if this applies to you and take you through the process required to start making significant savings.


A full copy is available on the FSA website should you require one.

Your Capital is at Risk

Seymour Sinclair Investments Limited is authorised and regulated by the Financial Conduct Authority and offers an execution-only service. Past performance is not a reliable guide to future returns. Market and exchange-rate movements may cause the value of investments to go down as well as up. Yields will fluctuate and so income from investments is variable and not guaranteed. You may not get back the amount originally invested. Tax treatment depends of your individual circumstances and may be subject to change in the future. If you are unsure about the suitability of any investment you should seek professional advice. Whilst Seymour Sinclair provide product information, guidance and fund research we cannot recommend which of these products or funds, if any, are suitable for your particular circumstances and must leave that judgement to you. Before investing you must read the Seymour Sinclair and Platforms Terms and Conditions and it is important that you read the specific risk factors on the Key Investor Information Documents for the funds which you are considering investing in.

For non-platform business, where we can still give discounts, those discounts are subject to receipt of commission and may be subject to change if commission levels are altered. The information on this site is intended solely for the use of those people who are United Kingdom residents for tax and investment purposes.

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